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2025 TechX Podcasts - Tech Stack & Infrastructure

Our experts share real-world examples of hospitality brands that have successfully implemented both bespoke and add-on solutions, offering valuable lessons on how to future-proof your tech stack.

Navigating the Tech Stack: Tackling Challenges with Bespoke vs. Add-On Solutions

As businesses strive for efficiency, scalability, and seamless guest experiences, the decision to build a custom tech stack or integrate multiple third-party tools can be a complex one. This session will delve into the key challenges associated with each approach—such as cost, compatibility, and long-term sustainability—and provide strategies for making the right choice based on your business’s needs.

Speakers:

  • Jo Lynch, Account Director - KAM
  • Harry Fielder, CEO - Umi Digital
  • James Garner, CEO - Sticky Connections
  • Joel Robinson, Founder & CTO - OpenR
  • Tommy Giraux, Head of Restaurant Systems - Honest Burgers Ltd