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2026 Programme

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Frictionless futures: How Levy is redefining hospitality through seamless technology

30 Mar 2026
Tech Talks Theatre
Case study , Leadership , CIO/COO/CTO , CEO/ CFO , Foodservice

Join Harry Ridley, Head of Technology at Levy UK + Ireland, as he unveils how frictionless technology is transforming the live events and hospitality experience. From walk-out solutions and NFC ordering to robotic kitchens and RFID cups, Levy’s innovation pipeline is built around removing barriers and enhancing customer flow.

This case study will explore the journey from concept to deployment, revealing how frictionless systems reduce transaction times, boost revenue, and elevate the guest experience. Harry will share real-world performance data from venues across the UK, including Levy’s latest large-scale rollouts, and discuss how these technologies are driving a new era of efficiency and engagement.

Moderator
Jo Lynch, Account Director - KAM
Speakers
Harry Ridley, Head of Technology - Levy

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