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2026 Programme

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Technology that protects reputation: building seamless, scalable hospitality at Resident Hotels

01 Apr 2026
Tech Talks Theatre
Case study , Leadership , CIO/COO/CTO , CEO/ CFO , Hotelier

Discover how Resident Hotels partnered with Hospitality Technology Advisory to modernise their technology stack while keeping reputation and heartfelt hospitality at the core. This session explores how attribute-based selling, a PMS-centred ecosystem, and a connected customer data platform empowered guests with greater choice at booking, simplified operations for hotel teams and created a scalable platform for future growth all without losing the human touch.

Speakers
Ameesh Shah, CFO - Resident Hotels
Kevin Edwards, Chief Executive Officer - Hospitality Technology Advisory

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