Technology that protects reputation: building seamless, scalable hospitality at Resident Hotels
01 Apr 2026
Tech Talks Theatre
Case study
,
Leadership
,
CIO/COO/CTO
,
CEO/ CFO
,
Hotelier
Discover how Resident Hotels partnered with Hospitality Technology Advisory to modernise their technology stack while keeping reputation and heartfelt hospitality at the core. This session explores how attribute-based selling, a PMS-centred ecosystem, and a connected customer data platform empowered guests with greater choice at booking, simplified operations for hotel teams and created a scalable platform for future growth all without losing the human touch.
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