The rise of the tech GM: Are hoteliers ready for a leadership reset?
30 Mar 2026
Hospitality Leaders Forum
Panel session
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Leadership
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CPO/ HR
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CIO/COO/CTO
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Hotelier
Tech is no longer a support function for hotels; it’s central to operations, guest experience, and profitability. As this shift deepens, a provocative question arises: could the next generation of General Managers come not from operations or F&B, but from technology? This session explores the growing influence of digital transformation in hotel leadership, the skills modern GMs will need, and how the balance between human-led hospitality and tech-driven efficiency is reshaping the role.
Hear from industry leaders at the intersection of hospitality and innovation as they debate how close we are to this tipping point, and what it means for the future of hotel management.
Moderator
Speakers
