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Seminar Programme

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Seminar Programme

Across three days and four key content streams, the HT360 programme brings together the sector’s most forward-thinking leaders to explore how technology, people, and culture combine to create the next era of hospitality performance. From AI to energy efficiency, recruitment to revenue, every session is built for decision-makers who want pragmatic insight and actionable frameworks.

At Hospitality Tech360 (HT360), there is also the opportunity to get involved with the exclusive, invite-only, Senior Leader Roundtables, peer-led discussions, curated by job function, seniority, and business type, and designed for leaders who want to step away from the stage format and engage in open, confidential conversation with true peers.

VIEW SPEAKER LINE-UP FIND OUT MORE ABOUT ROUNDTABLES

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Hospitality Leaders Forum
    • Presentation
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    Hospitality Leaders Forum
    As AI moves from back-office automation into direct guest interaction, the question is no longer what AI can do, but how it should sound, feel and behave. Georgia Lewis Anderson, one of the world’s le ...
    • Panel session
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    Hospitality Leaders Forum
    In an era where new platforms, apps, and integrations launch almost daily, it’s tempting to believe that technology alone can transform a hospitality business. But as many operators know, even the mos ...
    • Panel session
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Hotelier
    Hospitality Leaders Forum
    Tech is no longer a support function for hotels; it’s central to operations, guest experience, and profitability. As this shift deepens, a provocative question arises: could the next generation of Gen ...
    • Panel session
    • Leadership
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    Hospitality Leaders Forum
    Scaling a hospitality brand from a handful of sites to a national presence is never just an operational journey: it’s an emotional and cultural transformation. This CPO-focused session lifts the lid o ...
    • Presentation
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    Hospitality Leaders Forum
    In this keynote address, the Chair of the Hospitality Sector Council sets out the Council’s strategic priorities for strengthening the long-term resilience and competitiveness of UK hospitality. As a ...
    • Panel session
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    Hospitality Leaders Forum
    The Hospitality Sector Council, a joint industry–government advisory body, unites leading operators, suppliers and policymakers to strengthen the long-term resilience, productivity and digital capabil ...
    • Networking
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    Hospitality Leaders Forum
    Join us at the HT360 bar for drinks to celebrate the launch of the Hospitality Sector Council’s new Hospitality Innovation Lab, an initiative uniting operators and innovators to identify and trial bol ...
Hospitality Leaders Forum
    • Presentation
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    Hospitality Leaders Forum
    As robotics and AI redefine frontline service delivery, human labour is becoming increasingly scarce, strategically valuable and expensive. Drawing on his research, author Simone Puorto, one of hospit ...
Tech Talks Theatre
    • Case study
    • CPO/ HR
    • CIO/COO/CTO
    • Foodservice
    Tech Talks Theatre
    Joshua is Pizza Pilgrims handy digital teammate who’s available instantly 24/7 to everyone at Pilgrims. Joshua saves the frontline teams time by answering any questions the team have. That might be to ...
    • Case study
    • Leadership
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    Tech Talks Theatre
    Why do so many digital transformations fail in hospitality? Because the people actually using the tech weren't invited to the table. In this session, Monotree CEO Gregers Knudsen and a special guest o ...
Hospitality Leaders Forum
    • Panel session
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    Hospitality Leaders Forum
    More details coming soon
    • Panel session
    • Leadership
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    Hospitality Leaders Forum
    In a sector where talent is tight and expectations are rising, the organisations winning today are those using data not just to measure performance, but to shape culture, strengthen teams and guide sm ...
Tech Talks Theatre
    • Case study
    • Leadership
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    • Hotelier
    Tech Talks Theatre
    A dive into how New World Trading Company shook up their recruitment. Discussing removing bias the importance of cultural alignment and the power of passive candidates, human touch ATS and how to redu ...
    • Case study
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    Tech Talks Theatre
    Where are the most promising places to open, invest or grow in UK hospitality in 2026 and beyond? Drawing on card spending insights from over 10 million consumers, Mark Bentley from HDI reveals what’s ...

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