Jonathan Mercer is a hospitality operator and people & culture specialist with over 20 years’ experience building teams that actually stick.
He’s the co-founder of All the Best, a national award-winning independent hospitality group, built on the simple belief that great places are created by great people who feel trusted, valued and backed to do their best work. Alongside this, Jonathan has held senior global HR and people leadership roles with brands including Hugo Boss, AllSaints, The Kooples, WeWork and Great Place to Work, where his focus has always been practical culture, leadership and standards, not theory.
Jonathan is also the founder of The Saint Group, which works with independent and growing businesses to raise the standard of how work works. His work sits at the intersection of culture, leadership and commercial reality, helping operators build teams who care as much as they do.
Straight-talking, people-first and firmly anti-fluff, Jonathan is passionate about independent culture, values-led leadership and creating workplaces where teams feel invested, because when people feel it, customers do too.