Olivia Harrison is a Senior Marketing Executive at The Mandrake Hotel, with over five years of experience across hospitality, luxury, and retail. Her work sits at the intersection of AI, guest data, and digital performance, with a particular focus on using emerging technologies to better understand guest behaviour, personalise journeys, and drive revenue. Olivia specialises in data-led marketing, SEO, paid media, and CRM strategy, and is passionate about how AI can enhance decision-making, creativity, and long-term guest loyalty within the hotel sector.