Across three days and four key content streams, the HT360 programme brings together the sector’s most forward-thinking leaders to explore how technology, people, and culture combine to create the next era of hospitality performance. From AI to energy efficiency, recruitment to revenue, every session is built for decision-makers who want pragmatic insight and actionable frameworks.
Seminar Programme
Hospitality Leaders Forum
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- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
Hospitality Leaders ForumAs AI moves from back-office automation into direct guest interaction, the question is no longer what AI can do, but how it should sound, feel and behave. Georgia Lewis Anderson, one of the world’s le ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumAI has been everywhere this year — yet many hospitality leaders still feel like they’re already behind. In this session, Sona Co-Founder & CTO Ben Dixon explains why 2026 is the year AI will start del ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
Hospitality Leaders ForumIn an era where new platforms, apps, and integrations launch almost daily, it’s tempting to believe that technology alone can transform a hospitality business. But as many operators know, even the mos ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- Hotelier
Hospitality Leaders ForumTech is no longer a support function for hotels; it’s central to operations, guest experience, and profitability. As this shift deepens, a provocative question arises: could the next generation of Gen ... -
- Leadership
- CPO/ HR
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumScaling a hospitality brand from a handful of sites to a national presence is never just an operational journey: it’s an emotional and cultural transformation. This CPO-focused session lifts the lid o ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
Hospitality Leaders ForumIn this keynote address, the Chair of the Hospitality Sector Council sets out the Council’s strategic priorities for strengthening the long-term resilience and competitiveness of UK hospitality. As a ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
Hospitality Leaders ForumThe Hospitality Sector Council, a joint industry–government advisory body, unites leading operators, suppliers and policymakers to strengthen the long-term resilience, productivity and digital capabil ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
Hospitality Leaders ForumJoin us at the HT360 bar for drinks to celebrate the launch of the Hospitality Sector Council’s new Hospitality Innovation Lab, an initiative uniting operators and innovators to identify and trial bol ...
Tech Talks Theatre
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- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Tech Talks TheatreJoin Harry Ridley, Head of Technology at Levy UK + Ireland, as he unveils how frictionless technology is transforming the live events and hospitality experience. From walk-out solutions and NFC orderi ... -
- Leadership
- CEO/ CFO
Tech Talks TheatreJoin Sunday to explore how full-service restaurants can seamlessly implement technology that enhances both operations and guest experience. This session will break down how integrated solutions, such ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Tech Talks TheatreIn the fast paced, time sensitive and bustling airport environment, what do operators need to consider and enhance to ensure the transition from the High St to the Airport? Tom James discussed this wi ... -
- CIO/COO/CTO
- Foodservice
- CMO
Tech Talks TheatreAs The Botanist continues to grow, one principle remains non-negotiable: the guest always comes first. In this session, Luci Cunningham, Sales Director at 125 Data & Insights, is joined by a senior le ...
HRC - Vision Stage
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- Trends and insights
HRC - Vision StageDiscover the secrets behind irresistible Family Dining in this insightful and informative insight update. Join Jo Lynch, Account Director at KAM, as she divulges what truly gets parents (and their chi ... -
- Culinary focus
- Health and ingredients
- Sustainability
HRC - Vision StageChefs shape what we eat, and how sustainably we eat it. Join our panel of specialists, led by Dr Alex Hyde, as they explore the rise of alternative and sustainable proteins, sharing fresh research on ... -
- Technology
HRC - Vision StageTech-first brands can scale up quickly by relying on their databases and efficiency models, while hospitality driven operators win hearts through top service and memorable experiences. But as costs ri ... -
- Culinary focus
HRC - Vision StageAttend this intimate interview of Adam Handling MBE by food journalist Clare Finney as they explore his culinary journey so far discussing his creative mindset and bold approach to modern dining. Scot ... -
- Trends and insights
HRC - Vision StageIn this in-conversation interview, Sacha Lord, Manchester’s Night Time Economy Advisor, shares candid insights into the challenges and opportunities facing the hospitality and nightlife sector today. ... -
- Trends and insights
HRC - Vision StageThe rapid rise of GLP-1 weight-loss injections is beginning to reshape how people eat, drink, and socialise, creating both disruption and opportunity for the hospitality sector. As consumer habits evo ... -
- Diversity and inclusion
- Culinary focus
HRC - Vision StageEarly last year, 70 female chefs and hospitality professionals, led by HRC Ambassador Sally Abé, signed an open letter calling out sexism and inequality across the sector. The issues raised ranged fro ...
Hospitality Leaders Forum
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- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
Hospitality Leaders ForumAs robotics and AI redefine frontline service delivery, human labour is becoming increasingly scarce, strategically valuable and expensive. Drawing on his research, author Simone Puorto, one of hospit ... -
- Foodservice
- CMO
Hospitality Leaders ForumIn an era of performance marketing dashboards, loyalty apps and AI-driven personalisation, some of the most powerful growth drivers in hospitality remain stubbornly human. This session explores why br ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
Hospitality Leaders ForumAI in hospitality is shifting from tools that simply create to systems that can decide, act, and optimise in real time. This session explores how agentic AI is redefining what restaurants and hotels c ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumData integration is now the single biggest barrier to digital progress in hospitality. With operators managing dozens of systems for POS, reservations, labour, inventory, CRM and more, the question is ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- Hotelier
Hospitality Leaders ForumA session delivered in partnership with Boardwalk. Across hospitality, women remain underrepresented in the technical, digital and product roles shaping the sector’s next era of transformation. This p ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- Hotelier
Hospitality Leaders ForumBuying hospitality tech is now part of every operator’s job, but many are still buying like it’s 2015. In this frank, practical session brought to you by the Ops Club community, senior operators and t ...
Tech Talks Theatre
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- CPO/ HR
- CIO/COO/CTO
- Foodservice
Tech Talks TheatreJoshua is Pizza Pilgrims handy digital teammate who’s available instantly 24/7 to everyone at Pilgrims. Joshua saves the frontline teams time by answering any questions the team have. That might be to ... -
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Tech Talks TheatreRising labour costs and tightening margins mean many multi-site hospitality operators only identify issues when monthly reports arrive, often too late to take action. While large volumes of data exist ... -
- Leadership
- CPO/ HR
- CEO/ CFO
- Foodservice
Tech Talks TheatreWhy do so many digital transformations fail in hospitality? Because the people actually using the tech weren't invited to the table. In this session, Monotree CEO Gregers Knudsen and a special guest o ... -
- Leadership
- CIO/COO/CTO
- Foodservice
- CMO
Tech Talks TheatreIn this session, Nicole Goodwin, Marketing Director at Comptoir Group & founder of Marketing Toolbox Studio, shares how she helped connect every guest touchpoint by integrating Deliveroo with Como loy ...
HRC - Vision Stage
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- New product development
- Culinary focus
HRC - Vision StageDelivered in partnership with NCASS (Nationwide Caterers Association), this practical session brings together experienced street food operators to share what it really takes to build a successful busi ... -
- New product development
- Culinary focus
HRC - Vision StageDelivered in partnership with NCASS (Nationwide Caterers Association), this practical panel breaks down the realities of moving between street food and bricks-and-mortar hospitality, and what operator ... -
- Sustainability
- Design
HRC - Vision StageHospitality design is about far more than aesthetics, it is a strategic tool that shapes customer behaviour, manages risk and drives commercial performance. As customer expectations continue to evolve ... -
- Trends and insights
- Economy and business
HRC - Vision StageThe UK high street continues to face significant pressure, with hospitality operators navigating rising costs, changing consumer habits and ongoing uncertainty around footfall and spend. Led by Vhari ... -
- Diversity and inclusion
HRC - Vision StageAt a time when hospitality is facing unprecedented barriers to success, employee strategies are more important than ever. This panel explores what it genuinely takes to build workplace cultures where ... -
- Trends and insights
HRC - Vision StageIn this essential session, Charles Banks, Partner & Managing Director of thefoodpeople, and Kelly Dowson, Managing Director of Good Sense Research and The FIS Group, present an exclusive update on the ... -
- Trends and insights
HRC - Vision StageAre viral recipes and food trends genuinely bubbling up from social media users, or are we seeing a more orchestrated cycle where industry insights shape what goes viral? Join Alison Battisby of Avoca ...
Hospitality Leaders Forum
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- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumCommercial kitchens are one of hospitality’s biggest energy drains, and one of its biggest opportunities. While electrification is often presented as the end goal, it can be costly and complex to impl ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
Hospitality Leaders ForumTechnology promises speed, data and control, but in hospitality, experience still lives and dies by human interaction. As some operators strip back screens and automation in favour of simpler, more pe ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
Hospitality Leaders ForumMore details coming soon -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumAI-driven forecasting promises to revolutionise margin protection, demand planning, and operational efficiency across the multi-site hospitality enterprise. This session moves past the vendor hype to ... -
- CMO
- Hotelier
Hospitality Leaders ForumAs search goes conversational, your brand isn’t competing for clicks: it’s competing for answers. This panel will unpack the rise of Generative Engine Optimization (GEO) and what it means for brand vi ... -
- Leadership
- CPO/ HR
- CEO/ CFO
- Foodservice
Hospitality Leaders ForumIn a sector where talent is tight and expectations are rising, the organisations winning today are those using data not just to measure performance, but to shape culture, strengthen teams and guide sm ...
Tech Talks Theatre
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- Leadership
- CPO/ HR
- CEO/ CFO
- Foodservice
- Hotelier
Tech Talks TheatreA dive into how New World Trading Company shook up their recruitment. Discussing removing bias the importance of cultural alignment and the power of passive candidates, human touch ATS and how to redu ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
Tech Talks TheatreWhere are the most promising places to open, invest or grow in UK hospitality in 2026 and beyond? Drawing on card spending insights from over 10 million consumers, Mark Bentley from HDI reveals what’s ... -
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Hotelier
Tech Talks TheatreDiscover how Resident Hotels partnered with Hospitality Technology Advisory to modernise their technology stack while keeping reputation and heartfelt hospitality at the core. This session explores ho ...
HRC - Vision Stage
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- Awards
HRC - Vision StageThe Foodservice Equipment Association is committed to raising professionalism across the foodservice equipment sector by championing a recognised industry standard for knowledge, competence, and exper ... -
- Culinary focus
- Design
HRC - Vision StageThis panel discussion will explore how agility can be embedded into commercial kitchen design to support evolving menus, changing volumes, and new ways of working. Panelists from across the sector wil ... -
- Recruitment and retention
HRC - Vision StageUsing data from the UK’s largest hospitality salary survey, this session gives leaders a clear benchmark for salaries, rewards, tipping and emerging AI use. Designed to support pay reviews, retention ... -
- Trends and insights
- Recruitment and retention
HRC - Vision StageIn this interview-led session, Kate Nicholls OBE, Chair of UKHospitality, shares her perspective on the strength, resilience and collective power of the hospitality industry. Speaking with Mark Strett ... -
- Trends and insights
- Sustainability
HRC - Vision StageSustainability matters to guests, but not always in the way they say it does. This lively panel, led by The SRA (Sustainable Restaurant Association) explores the global and UK sustainability trends se ... -
- Trends and insights
- Economy and business
HRC - Vision StageThis forward-looking panel explores how the UK Away From Home market is expected to evolve over the next five years, and where the biggest growth opportunities will emerge for operators and suppliers. ... -
- Diversity and inclusion
- Recruitment and retention
HRC - Vision StageHospitality is nothing without its people. Yet attracting, retaining and motivating talent has never been more challenging. This panel brings together operators and industry experts to explore how to ...
