Chris Fletcher, known across the industry as Fletch, is Founder & CEO of Stacked, the business he set up in 2022 to simplify how hospitality businesses buy and manage their technology.  He brings more than 25 years of operational leadership across some of the UK's best-known brands, including Whitbread, Hard Rock, Virgin Active, Sky and Carluccio's, culminating in Director of Operations and Exec Board Member at Pieminister. He has also seen the industry from the tech side as Marketing Evangelist at Deliverect. That blend of operator, board and supplier experience is the foundation of Stacked. The team works with 100+ of the best tech solutions in hospitality, auditing, advising and supporting operators through procurement and onboarding, while helping tech partners reach new audiences. Chris also founded Weareservice and recruitment business Stacked Search.  On becoming an ambassador, Chris says: "I've spent my career on both sides of the table, signing tech contracts as an operator and helping sell them as a supplier, and I know how much time and money gets lost when the two don't understand each other. HT360 is one of the few places where restaurant, pub and hotel operators can see the whole landscape in one room, ask the awkward questions and learn from peers who've already been there. I'm genuinely excited to be part of it, and to help every operator who walks through the door leave with clearer answers and the confidence to make better tech decisions.