2026 Programme
- Leadership
- Trends and insights
- New product development
- Case study
- Roundtable
- CPO/ HR
- Diversity and inclusion
- Culinary focus
- Panel session
- CIO/COO/CTO
- Health and ingredients
- Presentation
- CEO/ CFO
- Networking
- Foodservice
- Recruitment and retention
- Interview
- CMO
- Economy and business
- Hotelier
- Sustainability
- Design
HT360 Hospitality Leaders Forum
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- Leadership
- CPO/ HR
- CIO/COO/CTO
- Presentation
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
HT360 Hospitality Leaders ForumAs AI moves from back-office automation into direct guest interaction, the question is no longer what AI can do, but how it should sound, feel and behave. Georgia Lewis Anderson, one of the world’s le ... -
- Leadership
- CIO/COO/CTO
- Presentation
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumSponsored by Sona. AI has been everywhere this year — yet many hospitality leaders still feel like they’re already behind. In this session, Sona Co-Founder & CTO Ben Dixon explains why 2026 is the yea ...Speakers -
- Leadership
- CPO/ HR
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 Hospitality Leaders ForumIn an era where new platforms, apps, and integrations launch almost daily, it’s tempting to believe that technology alone can transform a hospitality business. But as many operators know, even the mos ... -
- Leadership
- CPO/ HR
- Panel session
- CIO/COO/CTO
- Hotelier
HT360 Hospitality Leaders ForumTech is no longer a support function for hotels; it’s central to operations, guest experience, and profitability. As this shift deepens, a provocative question arises: could the next generation of Gen ...Moderator -
- Leadership
- CPO/ HR
- Panel session
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumScaling a hospitality brand from a handful of sites to a national presence is never just an operational journey: it’s an emotional and cultural transformation. This CPO-focused session lifts the lid o ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- Presentation
- CEO/ CFO
- Foodservice
- CMO
HT360 Hospitality Leaders ForumIn this keynote address, the Chair of the Hospitality Sector Council sets out the Council’s strategic priorities for strengthening the long-term resilience and competitiveness of UK hospitality. As a ... -
- Leadership
- CPO/ HR
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 Hospitality Leaders ForumThe Hospitality Sector Council, a joint industry–government advisory body, unites leading operators, suppliers and policymakers to strengthen the long-term resilience, productivity and digital capabil ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Networking
- Foodservice
- CMO
HT360 Hospitality Leaders ForumJoin us at the HT360 bar for drinks to celebrate the launch of the Hospitality Sector Council’s new Hospitality Innovation Lab, an initiative uniting operators and innovators to identify and trial bol ...
HT360 Tech Talks Theatre
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- Leadership
- Case study
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreJoin Harry Ridley, Head of Technology at Levy UK + Ireland, as he unveils how frictionless technology is transforming the live events and hospitality experience. From walk-out solutions and NFC orderi ...Moderator -
- Leadership
- Case study
- CEO/ CFO
HT360 Tech Talks TheatreSponsored by Sunday. Join Sunday to explore how full-service restaurants can seamlessly implement technology that enhances both operations and guest experience. This session will break down how integr ... -
- Case study
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreSponsored by Cerve. The hospitality sector is entering a new era where unlocking hidden value requires combining Artificial Intelligence with true Data Intelligence—transforming fragmented, manual, an ...Speakers -
- Case study
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 Tech Talks TheatreSponsored by Table Minder. In this case study, Table Minder shows how guests can confidently secure a seat or table position while ordering in busy, waiterless environments. Using a simple timed ballo ... -
- Leadership
- Case study
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreIn the fast paced, time sensitive and bustling airport environment, what do operators need to consider and enhance to ensure the transition from the High St to the Airport? Tom James discussed this wi ... -
- Case study
- CIO/COO/CTO
- Foodservice
- CMO
HT360 Tech Talks TheatreSee how leading brands use tech to turn guest feedback and competitor data into clear, actionable decisions. From menu optimisation to local benchmarking, learn how operators are driving performance i ...
HT360 Roundtables
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- Roundtable
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. Growth in QSR rarely comes from a single initiative. Brands that keep moving forward usually run several bets simultaneous ...Moderator -
- Roundtable
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. Data is one of hospitality’s most underused assets. This roundtable explores how leaders are unlocking real-time insights ...Moderator
HRC - Vision Stage
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- Trends and insights
- Panel session
HRC - Vision StageDiscover the secrets behind irresistible Family Dining in this insightful and informative insight update. Join Jo Lynch, Account Director at KAM, as she divulges what truly gets parents (and their chi ...Moderator -
- Culinary focus
- Panel session
- Health and ingredients
- Sustainability
HRC - Vision StageChefs shape what we eat, and how sustainably we eat it. Join our panel of specialists, led by Dr Alex Hyde, as they explore the rise of alternative and sustainable proteins, sharing fresh research on ... -
- Panel session
- Economy and business
- Sustainability
HRC - Vision StageThe hospitality industry faces mounting pressure from rising costs, supply chain challenges, operational complexity, and shifting customer expectations. In this fireside chat, Katie Deem and Greg Bram ... -
- Culinary focus
- Interview
HRC - Vision StageAttend this intimate interview of Adam Handling MBE by food journalist Clare Finney as they explore his culinary journey so far discussing his creative mindset and bold approach to modern dining. Scot ... -
- Trends and insights
- Interview
HRC - Vision StageIn this in-conversation interview, Sacha Lord, Chair of the Night Time Industries Association, co-creator of the Parklife festival and The Warehouse Project, and former Night Time Economy Advisor for ... -
- Trends and insights
- Presentation
HRC - Vision StageThe rapid rise of GLP-1 weight-loss injections is beginning to reshape how people eat, drink, and socialise, creating both disruption and opportunity for the hospitality sector. As consumer habits evo ... -
- Diversity and inclusion
- Culinary focus
- Interview
HRC - Vision StageEarly last year, 70 female chefs and hospitality professionals, led by HRC Ambassador Sally Abé, signed an open letter calling out sexism and inequality across the sector. The issues raised ranged fro ...
HT360 Hospitality Leaders Forum
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- Leadership
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Interview
- Foodservice
- CMO
HT360 Hospitality Leaders ForumIn this exclusive fireside chat, Alasdair Murdoch, CEO of Burger King UK, joins Mark Wingett, Group Editor of Propel, for a candid conversation on what it really takes to lead and grow a major hospita ...Moderator -
- Leadership
- CEO/ CFO
- Foodservice
- Interview
- CMO
HT360 Hospitality Leaders ForumGemma Glasson was brought into Wahaca from KPMG, to “get sh** done”. In this fireside chat, she shares how bringing consultancy discipline into a fast-moving hospitality environment helped sharpen the ... -
- Leadership
- CPO/ HR
- CIO/COO/CTO
- Presentation
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
HT360 Hospitality Leaders ForumAs robotics and AI redefine frontline service delivery, human labour is becoming increasingly scarce, strategically valuable and expensive. Drawing on his research, author Simone Puorto, one of hospit ... -
- Panel session
- Foodservice
- CMO
HT360 Hospitality Leaders ForumIn an era of performance marketing dashboards, loyalty apps and AI-driven personalisation, some of the most powerful growth drivers in hospitality remain stubbornly human. This session explores why br ... -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
HT360 Hospitality Leaders ForumAI in hospitality is shifting from tools that simply create to systems that can decide, act, and optimise in real time. This session explores how agentic AI is redefining what restaurants and hotels c ... -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumData integration is now the single biggest barrier to digital progress in hospitality. With operators managing dozens of systems for POS, reservations, labour, inventory, CRM and more, the question is ... -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- Hotelier
HT360 Hospitality Leaders ForumA session delivered in partnership with Boardwalk. Across hospitality, women remain underrepresented in the technical, digital and product roles shaping the sector’s next era of transformation. This p ...Moderator -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- Hotelier
HT360 Hospitality Leaders ForumBuying hospitality tech is now part of every operator’s job, but many are still buying like it’s 2015. In this frank, practical session brought to you by the Ops Club community, senior operators and t ...
HT360 Tech Talks Theatre
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- Leadership
- CIO/COO/CTO
- Networking
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatrePlease note this event is taking place at the Sunborn London, and is for invited attendees only. Register your interest here. As part of its ongoing commitment to driving innovation in hospitality, Do ... -
- Case study
- CPO/ HR
- CIO/COO/CTO
- Foodservice
HT360 Tech Talks TheatreJoshua is Pizza Pilgrims handy digital teammate who’s available instantly 24/7 to everyone at Pilgrims. Joshua saves the frontline teams time by answering any questions the team have. That might be to ...Moderator -
- Case study
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreSponsored by Ometis. Rising labour costs and tightening margins mean many multi-site hospitality operators only identify issues when monthly reports arrive, often too late to take action. While large ... -
- Case study
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreWhat does it really take to deploy restaurant technology consistently across global markets with different regulations, infrastructure, and operational expectations? Join Jon Wood and Tim Brown as the ...Moderator -
- Leadership
- Case study
- CPO/ HR
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreSponsored by Monotree. Why do so many digital transformations fail in hospitality? Because the people actually using the tech weren't invited to the table. In this session, Monotree CEO Gregers Knudse ... -
- Leadership
- Case study
- CIO/COO/CTO
- Foodservice
- CMO
HT360 Tech Talks TheatreIn this session, Nicole Goodwin, Marketing Director at Comptoir Group & founder of Marketing Toolbox Studio, shares how she helped connect every guest touchpoint by integrating Deliveroo with Como loy ...Moderator
HT360 Roundtables
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- Roundtable
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. As hospitality operations grow more complex, disconnected systems slow teams down and impact the guest experience. This ro ...Moderator -
- Roundtable
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. Most loyalty programmes underperform not because the idea was wrong, but because the digital operations underneath weren't ...Moderator
HRC - Vision Stage
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- New product development
- Culinary focus
- Panel session
HRC - Vision StageDelivered in partnership with NCASS (Nationwide Caterers Association), this practical session brings together experienced street food operators to share what it really takes to build a successful busi ... -
- New product development
- Culinary focus
- Panel session
HRC - Vision StageDelivered in partnership with NCASS (Nationwide Caterers Association), this practical panel breaks down the realities of moving between street food and bricks-and-mortar hospitality, and what operator ... -
- Trends and insights
- Panel session
- Sustainability
HRC - Vision StageSustainability matters to guests, but not always in the way they say it does. This lively panel, led by The SRA (Sustainable Restaurant Association) explores the global and UK sustainability trends se ...Moderator -
- Trends and insights
- Panel session
- Economy and business
HRC - Vision StageThe UK high street continues to face significant pressure, with hospitality operators navigating rising costs, changing consumer habits and ongoing uncertainty around footfall and spend. Led by Vhari ... -
- Diversity and inclusion
- Panel session
HRC - Vision StageAt a time when hospitality is facing unprecedented barriers to success, employee strategies are more important than ever. This panel explores what it genuinely takes to build workplace cultures where ... -
- Trends and insights
- Presentation
HRC - Vision StageIn this essential session, Charles Banks, Partner & Managing Director of thefoodpeople, and Kelly Dowson, Managing Director of Good Sense Research and The FIS Group, present an exclusive update on the ... -
- Trends and insights
- Presentation
HRC - Vision StageAre viral recipes and food trends genuinely bubbling up from social media users, or are we seeing a more orchestrated cycle where industry insights shape what goes viral? Join Alison Battisby of Avoca ...
HT360 Hospitality Leaders Forum
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- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumCommercial kitchens are one of hospitality’s biggest energy drains, and one of its biggest opportunities. While electrification is often presented as the end goal, it can be costly and complex to impl ... -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- Hotelier
HT360 Hospitality Leaders ForumTechnology promises speed, data and control, but in hospitality, experience still lives and dies by human interaction. As some operators strip back screens and automation in favour of simpler, more pe ... -
- Leadership
- CPO/ HR
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
HT360 Hospitality Leaders ForumJoin a live recording of the Hoteliers’ Voice podcast, exploring how hospitality spaces are being reshaped and reframed as a result of technology, digitalisation and staffing challenges to elevate gue ...Moderator -
- Leadership
- Panel session
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumAI-driven forecasting promises to revolutionise margin protection, demand planning, and operational efficiency across the multi-site hospitality enterprise. This session moves past the vendor hype to ... -
- Panel session
- CMO
- Hotelier
HT360 Hospitality Leaders ForumAs search goes conversational, your brand isn’t competing for clicks: it’s competing for answers. This panel will unpack the rise of Generative Engine Optimization (GEO) and what it means for brand vi ... -
- Leadership
- CPO/ HR
- Panel session
- CEO/ CFO
- Foodservice
HT360 Hospitality Leaders ForumIn a sector where talent is tight and expectations are rising, the organisations winning today are those using data not just to measure performance, but to shape culture, strengthen teams and guide sm ...
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HT360 Tech Talks Theatre
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- Leadership
- Case study
- CPO/ HR
- CEO/ CFO
- Foodservice
- Hotelier
HT360 Tech Talks TheatreA dive into how New World Trading Company shook up their recruitment. Discussing removing bias the importance of cultural alignment and the power of passive candidates, human touch ATS and how to redu ... -
- Case study
- Leadership
- CEO/ CFO
- Foodservice
HT360 Tech Talks TheatreIn hospitality, the relationship with a guest is formed through interactions, sometimes in places operators rarely think about. One of those moments is the simple act of logging into WiFi. In this ses ...Moderator -
- Case study
- Leadership
- CEO/ CFO
- CMO
- Hotelier
HT360 Tech Talks TheatreWallet-based room keys are fast becoming a measurable driver of guest convenience, operational efficiency and brand loyalty. In this session, we’ll speak with a hotel operator and technology provider ... -
- Leadership
- Case study
- CPO/ HR
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
- CMO
- Hotelier
HT360 Tech Talks TheatreWhere are the most promising places to open, invest or grow in UK hospitality in 2026 and beyond? Drawing on card spending insights from over 10 million consumers, Mark Bentley from HDI reveals what’s ... -
- Leadership
- Case study
- CIO/COO/CTO
- CEO/ CFO
- Hotelier
HT360 Tech Talks TheatreDiscover how Resident Hotels partnered with Hospitality Technology Advisory to modernise their technology stack while keeping reputation and heartfelt hospitality at the core. This session explores ho ...
HT360 Roundtables
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- Roundtable
- Leadership
- CEO/ CFO
- Foodservice
- CMO
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. Most operators know loyalty is worth doing. The harder question is what comes after launch. When the early spike settles, ...Moderator -
- Roundtable
- Leadership
- CIO/COO/CTO
- CEO/ CFO
- Foodservice
HT360 RoundtablesFind out more about these invite only sessions and apply to secure your spot. Forget self-driving cars; the next revolution is the self-driving restaurant. In this roundtable, we'll explore how artifi ...Moderator
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HRC - Vision Stage
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- Presentation
HRC - Vision StageThe Foodservice Equipment Association is committed to raising professionalism across the foodservice equipment sector by championing a recognised industry standard for knowledge, competence, and exper ... -
- Culinary focus
- Panel session
- Design
HRC - Vision StageThis panel discussion will explore how agility can be embedded into commercial kitchen design to support evolving menus, changing volumes, and new ways of working. Panelists from across the sector wil ... -
- Panel session
- Recruitment and retention
HRC - Vision StageUsing data from the UK’s largest hospitality salary survey, this session gives leaders a clear benchmark for salaries, rewards, tipping and emerging AI use. Designed to support pay reviews, retention ... -
- Trends and insights
- Recruitment and retention
- Interview
HRC - Vision StageIn this interview-led session, Kate Nicholls OBE, Chair of UKHospitality, shares her perspective on the strength, resilience and collective power of the hospitality industry. Speaking with Mark Strett ...Speakers -
- Panel session
- Sustainability
- Design
HRC - Vision StageHospitality design is about far more than aesthetics, it is a strategic tool that shapes customer behaviour, manages risk and drives commercial performance. As customer expectations continue to evolve ... -
- Trends and insights
- Presentation
- Economy and business
HRC - Vision StageThis forward-looking panel explores how the UK Away From Home market is expected to evolve over the next five years, and where the biggest growth opportunities will emerge for operators and suppliers. ... -
- Diversity and inclusion
- Panel session
- Recruitment and retention
HRC - Vision StageHospitality is nothing without its people. Yet attracting, retaining and motivating talent has never been more challenging. This panel brings together operators and industry experts to explore how to ...
