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Seminar Programme

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Seminar Programme

Across three days and four key content streams, the HT360 programme brings together the sector’s most forward-thinking leaders to explore how technology, people, and culture combine to create the next era of hospitality performance. From AI to energy efficiency, recruitment to revenue, every session is built for decision-makers who want pragmatic insight and actionable frameworks.

At HT360, there is also the opportunity to get involved in Senior Leader Roundtables. These invite-only, peer-led discussions are tailored to your role and business priorities, whether that's operational scale, guest technology, loyalty, staff retention, or ROI.

VIEW SPEAKER LINE-UP FIND OUT MORE ABOUT ROUNDTABLES

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HT360 Hospitality Leaders Forum
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    As AI moves from back-office automation into direct guest interaction, the question is no longer what AI can do, but how it should sound, feel and behave. Georgia Lewis Anderson, one of the world’s le ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In an era where new platforms, apps, and integrations launch almost daily, it’s tempting to believe that technology alone can transform a hospitality business. But as many operators know, even the mos ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In this keynote address, the Chair of the Hospitality Sector Council sets out the Council’s strategic priorities for strengthening the long-term resilience and competitiveness of UK hospitality. As a ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    The Hospitality Sector Council, a joint industry–government advisory body, unites leading operators, suppliers and policymakers to strengthen the long-term resilience, productivity and digital capabil ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Networking
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    Join us at the HT360 bar for drinks to celebrate the launch of the Hospitality Sector Council’s new Hospitality Innovation Lab, an initiative uniting operators and innovators to identify and trial bol ...
HT360 Tech Talks Theatre
    • Case study
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Tech Talks Theatre
    Sponsored by Table Minder. In this case study, Table Minder shows how guests can confidently secure a seat or table position while ordering in busy, waiterless environments. Using a simple timed ballo ...
    • Case study
    • CIO/COO/CTO
    • Foodservice
    • CMO
    HT360 Tech Talks Theatre
    See how leading brands use tech to turn guest feedback and competitor data into clear, actionable decisions. From menu optimisation to local benchmarking, learn how operators are driving performance i ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Growth in QSR rarely comes from a single initiative. Brands that keep moving forward usually run several bets simultaneous ...
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Data is one of hospitality’s most underused assets. This roundtable explores how leaders are unlocking real-time insights ...
HT360 Hospitality Leaders Forum
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Interview
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In this exclusive fireside chat, Alasdair Murdoch, CEO of Burger King UK, joins Mark Wingett, Group Editor of Propel, for a candid conversation on what it really takes to lead and grow a major hospita ...
    • Leadership
    • CEO/ CFO
    • Foodservice
    • Interview
    • CMO
    HT360 Hospitality Leaders Forum
    Gemma Glasson was brought into Wahaca from KPMG, to “get sh** done”. In this fireside chat, she shares how bringing consultancy discipline into a fast-moving hospitality environment helped sharpen the ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    As robotics and AI redefine frontline service delivery, human labour is becoming increasingly scarce, strategically valuable and expensive. Drawing on his research, author Simone Puorto, one of hospit ...
    • Panel session
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In an era of performance marketing dashboards, loyalty apps and AI-driven personalisation, some of the most powerful growth drivers in hospitality remain stubbornly human. This session explores why br ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    AI in hospitality is shifting from tools that simply create to systems that can decide, act, and optimise in real time. This session explores how agentic AI is redefining what restaurants and hotels c ...
HT360 Tech Talks Theatre
    • Leadership
    • Case study
    • CIO/COO/CTO
    • Foodservice
    • CMO
    HT360 Tech Talks Theatre
    In this session, Nicole Goodwin, Marketing Director at Comptoir Group & founder of Marketing Toolbox Studio, shares how she helped connect every guest touchpoint by integrating Deliveroo with Como loy ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Most loyalty programmes underperform not because the idea was wrong, but because the digital operations underneath weren't ...
HT360 Hospitality Leaders Forum
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    Join a live recording of the Hoteliers’ Voice podcast, exploring how hospitality spaces are being reshaped and reframed as a result of technology, digitalisation and staffing challenges to elevate gue ...
    • Panel session
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    As search goes conversational, your brand isn’t competing for clicks: it’s competing for answers. This panel will unpack the rise of Generative Engine Optimization (GEO) and what it means for brand vi ...
HT360 Tech Talks Theatre
    • Case study
    • Leadership
    • CEO/ CFO
    • CMO
    • Hotelier
    HT360 Tech Talks Theatre
    Wallet-based room keys are fast becoming a measurable driver of guest convenience, operational efficiency and brand loyalty. In this session, we’ll speak with a hotel operator and technology provider ...
    • Leadership
    • Case study
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Tech Talks Theatre
    Where are the most promising places to open, invest or grow in UK hospitality in 2026 and beyond? Drawing on card spending insights from over 10 million consumers, Mark Bentley from HDI reveals what’s ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Most operators know loyalty is worth doing. The harder question is what comes after launch. When the early spike settles, ...

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