Hospitality Tech360 connects hospitality operators with the technology, ideas and people shaping the future of the industry. Through our News Hub, we share the latest trends, insights, case studies and expert commentary, helping businesses discover new solutions, stay ahead of change and make smarter technology decisions.

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How AI is transforming UK hospitality in 2026
' AI becomes an operational tool Some of the most valuable uses of AI are taking place behind the sc …
Fydelia to showcase next-generation Guest WiFi at Hospitality Tech360 2027
The new version is designed to move Guest WiFi beyond connectivity and data capture, turning it into …
Hilton expands AI-powered journey from hotel search to stay
The hospitality giant has launched the Hilton AI Planner on desktop, with the tool also rolling out …
Two-thirds of UK consumers explore hospitality venues digitally before booking
The study found that 66% of consumers now use pre-visit digital exploration, including 3D virtual to …
How AI is transforming hospitality recruitment in 2026
Hospitality's recruitment challenge is changing Recruitment pressures have eased from their post-pan …
Meet the Exhibitor: Allara Global on smarter hospitality training
What drives your focus on staff development? Great hospitality is delivered by confident, skilled pe …
Greggs trials new 'Greggs Express' concept
The first Greggs Express unit opened in May 2026 and is operated by Greggs franchise partner, Motor …
Poolhouse secures $55m investment to accelerate tech-enabled cue sports expansion
The funding will support the continued rollout of Poolhouse's premium venues and the expansion of Bi …
Sticks'n'Sushi selects Shift4 for UK and European payments
Shift4's full-stack technology integrates seamlessly into Sticks'n'Sushi's guest journey, combining …
International Insights: Grubhub launches restaurant discovery through ChatGPT
Users can describe the type of food they are looking for, ask for meal ideas or search for a particu …
Radisson Hotel Group launches AI-powered real-time price matching technology
The new system compares publicly available prices for Radisson properties and applies an eligible lo …
Spending increased as high as 152% during England vs Norway, finds Dojo
Analysis of transactions at pubs and bars across the UK found that full-day spend increased by an av …
Four Innovators Land Major Next Steps With Some of the UK's Largest Hospitality Operators in First Government-Backed Hospitality Innovation Lab
Launched in October 2025, the Hospitality Innovation Lab is a first-of-its-kind public-private partn …
Case study: How 1Huddle helped Prezzo and Lincoln Green transform hospitality training through game-based learning
Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, an …
Case study: How ADECI helped Burger King UK and Azzurri Group improve forecasting accuracy
Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, an …
Case study: How Promote helped Bill's harness the power of customer-generated video content
Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, an …
Six ways hospitality tech can boost sales this World Cup season
Sign up to the HT360 newsletter to stay on top of all the latest news,'trends'and tech innovations.' …
Deliveroo launches in-app restaurant reservations powered by SevenRooms
Initially launching in London, Deliveroo Reservations enables customers to browse live restaurant av …
Hospitality Sector Council unveils participants for new Hospitality Innovation Lab at Hospitality Tech360'
Delivered in partnership with the Hospitality Sector Council,'innovation specialist'L Marks,'and the …
Is the POS dead? The future of the till in hospitality
The till as we know it is disappearing. But the POS as a platform is more important than ever. Here' …
Give your AI a soul: Designing conversations guests actually want to have
In 'Give your AI a soul: Designing natural, helpful and on-brand conversations that guests love', Ge …
Scaling from 5 sites to 300: Protecting culture while driving growth
Scaling a hospitality business is rarely just about opening more sites. It is about maintaining what …
Hospitality Tech360 launches as the home of hospitality's digital future
As a brand-new addition to the portfolio, Hospitality Tech360 was created to explore how technology …
Leaders from Burger King UK, Wahaca and Tortilla join Hospitality Tech360 lineup
Taking place at Excel London from 30 March to 01 April 2026 as part of Food, Drink & Hospitality Wee …
Everything you need for Food, Drink & Hospitality Week 2026, in your pocket
Taking place from 30 March ' 01 April, Food, Drink & Hospitality Week brings together IFE, IFE Manuf …
Humans or Headcount? Why Hospitality's Future Depends on Investing in People
Hospitality has always described its teams as its 'greatest asset'.'Yet when margins tighten, people …
Perfection or Perception? Why Guests Remember How You Made Them Feel
In hotels, the difference between'a good stay'and a great one often'isn't'flawless execution.'It's'e …
Chaos or Control? How Hospitality Leaders Are Designing Calm in 2026
Hospitality has always thrived on energy.'It's'fast, emotional, unpredictable;'and when it works, it …
Hospitality Tech360 launches programmes tackling leadership, AI and the future of hospitality
Taking place at Excel London from 30 March to 01 April 2026 as part of Food, Drink & Hospitality Wee …
Beyond the Keynote: Top questions with Georgia Lewis Anderson
Ahead of her keynote at Hospitality Tech360, Georgia Lewis Anderson offers a glimpse into the ideas …
Tech Stack Chats: Gavin Allison, Global Head of IT, Lore Group
With rapid advances in AI, smarter integrations, and rising guest expectations, hospitality tech is …
Hospitality Sector Council to launch Hospitality Innovation Lab trial phase'at Hospitality Tech360'
The Hospitality'Innovation Lab, launched by the Hospitality Sector Council'in partnership with L Mar …
Registration opens for Food, Drink & Hospitality Week 2026, with new launch Hospitality Tech360
Bringing together thousands of hospitality professionals, the three-day event provides a joined-up p …
HT360 Ambassador Edit: 5 questions with Chris Fletcher, Founder & CEO -?Tech On Toast
Chris Fletcher, Founder & CEO of Tech on Toast and HT360 Ambassador, offers a sharp perspective on t …
Tech Stack Chats with Matt Bell, Managing Director, Mollie's
Matt Bell, Managing Director at Mollie's, shares his perspective on how building a tech stack from t …
HT360 Ambassador Edit: 5 questions with Tommy Giraux, Head of Restaurant Systems - Honest Burgers Ltd
As an HT360 Ambassador and Head of Restaurant Systems at Honest Burgers, Tommy Giraux brings sharp i …
The hospitality tech trends set to define 2026 and beyond
As the pace of digital transformation accelerates across UK hospitality, the'Hospitality'Tech360 tea …
Book Review: 5 Key Takeaways from Jessica Gillingham's Tech-Enabled Hospitality
As technology reshapes every corner of hospitality, Jessica Gillingham's new book Tech-Enabled Hospi …
Reforecasting 2026: Why Every Line of the P&L Will Feel the Pressure
Earlier this week we joined the Ops Club breakfast roundtable, 'Reforecast ' The Government Budget A …
Inside the CPO Agenda: The Human Priorities Behind Tech Investment
Technology is reshaping hospitality, from operations, to recruitment, and guest engagement. But in a …
Aramark Producer & New Supplier Showcase returns to Food, Drink & Hospitality Week for 2026
The Producer & New Supplier Showcase will give exhibitors from Food, Drink & Hospitality Week, which …
Beyond the Gut: Why AI is the Next Big Growth Lever for Hospitality Brands
For too long, the hospitality industry has lived by the mantra of instinct. Now, AI tools offer a da …
Food, Drink & Hospitality Week unveils 2026 ambassador line-up
The ambassadors will play a key role in shaping the programme, sharing insights, and engaging with v …
AI, data and customer experience lead the charge in hospitality's tech transformation'
The research, based on responses from 56 C-suite executives and tech implementation leaders, shows t …
How tech is rewriting hotel playbooks: 7 takeaways from our Advisory Board
The hospitality industry is at a turning point. Guest expectations are shifting, AI is rewriting the …
Driving Hospitality Forward: Conversations & Collaboration
At Hospitality Tech360, we're not just launching a new event, we're building a movement. With the in …
Turning kitchens into profit centres: Unlocking revenue with branded food concepts
What inspired you to launch Lean Kitchen Network, and in a nutshell what does the company do? I foun …
Help Shape the Future of Hospitality Tech: Take the Sector-Wide Tech Stack Survey
The Hospitality Sector Council, a collaboration between government and hospitality industry leaders, …
Fired Up, Not Burnt Out: Five ways to support hospitality teams this festive season
Moderator: Chris Fletcher, Founder, Tech on Toast Panellists: Mike Phillips, Head of Talent Attracti …
What Keeps Hospitality C-Suites Awake at Night, and How Technology Can Solve It
Hospitality leaders are facing a perfect storm of pressures: squeezed margins, shifting guest expect …
AI, Data, and Loyalty: Where Hospitality Leaders Are Focusing Their Tech Investments
Hospitality leaders are clear about where they want technology to take them next. According to new r …
Why hospitality must finally take allergen and dietary needs seriously
I live with coeliac disease. For me, eating gluten isn't just uncomfortable, it's dangerous. Coeliac …
HT360 to take part in Walk for Wellbeing in aid of Hospitality Action
This October, the Hospitality Tech360'team, along with colleagues from our sister events HRC and Ind …
Tech Stack Chats with Molly Peel, Head of Social Media, Red Carnation Hotel Collection
Molly Peel, Head of Social Media at Red Carnation Hotel Collection, shares her insights with Hospita …
Forget the CFO: Your Staff Decide If Tech Succeeds
When it comes to technology adoption in hospitality, the most important signoff doesn't come from th …
Tech on Toast Summer Brunch: AI, personalisation and the next chapter for hospitality
The Hospitality Tech360 team recently attend the lastest Tech on Toast summer brunch event at The Ot …
Tech Stack Chats with Tom James, Managing Director, Bill's Restaurants
We sit down with Tom James, Managing Director of Bill's Restaurants. Tune in to this edition of Tech …
Tech Stack Chats with Fernanda Antonio, People & Culture Director, Caravan Restaurants
In this edition of Tech Stack Chats, we speak with Fernanda Antonio, People & Culture Director at Ca …
The fast lane: Why hospitality needs tech now more than ever'
Technology is evolving at an extraordinary pace, and for hospitality operators that's both a challen …
Tech Stack Chats with Ceri Gott, Culture & Leadership Coach and former CPO & Chief Growth and Culture Officer at Hawksmoor
In this Tech Stack Chats interview, Culture & Leadership Coach Ceri Gott shares insights from her jo …
Tech Stack Chats with Rob Flinter, Regional General Manager, Westmont Hospitality Group
Welcome to Tech Stack Chats by Hospitality Tech 360. In our first edition, we speak with Rob Flinter …
Tech on Toast's Chris Fletcher on finding a balance between digital innovation and hospitality's personal touch
Hospitality Tech360 chats to event partner Chris Fletcher, Founder of Tech on Toast, about cutting t …
UKHospitality's Kate Nicholls OBE promoted to chair as Allen Simpson becomes CEO
The move will enable Nicholls and Simpson to deliver a new, bolder strategy for the organisation as …
Industry launch specialist joins Montgomery Group to spearhead new Hospitality Tech360 event
Hodgins has a strong track record launching events in both hospitality and technology, having founde …
Tevalis launches 2025 Tech Buyers Guide
Whether upgrading outdated systems or building a future-ready tech stack from scratch, the guide out …
AI x Forecasting = Profit: Why data-driven forecasting is the competitive edge in hospitality
' Labour and Sales: The Core of Hospitality Forecasting' Brendan kicked off the conversation by pinp …
Delivering innovation: How tech and food innovation are transforming hospitality'
Chris kicked off the discussion with a question about kitchen efficiency and how technology continue …
Measuring the return on restaurant tech in the UK and Europe
Between 2020 and 2025, the UK and European restaurant industry saw a seismic shift in how technology …
Shortlist revealed for The Cateys 2025
Widely known as the Oscars of the hospitality world, the'Cateys, which are held in partnership with …
Top five questions to ask your new tech supplier
Bringing new technology into a hospitality business is never just about the software itself. It is a …
Navigating the hospitality tech stack: Build, buy, or both?
Moderated by Jo Lynch, Account Director at KAM, the discussion featured insights from Joel Robinson, …
The Reserve at Chester Zoo appoints Tevalis to launch luxury UK wildlife stays
Launching summer of 2025, and aligned with the zoo's mission to prevent extinction by creating a fut …
World Catering Technology Awards 2025: Winners announced!
Winners were unveiled during a special live ceremony in front of industry experts, competitors, and …
QHawk helps to increase sales by 25% in QSR pilot
Hawktivity Revolutionizes Hungry Lion's QSR Pilot with Integrated Computer Vision Streamlined Queues …
Bill's Restaurants, Burger King, Pizza Pilgrims and more join HRC's TechX lineup
HRC, part of Food, Drink & Hospitality Week, has unveiled the seminar programme for its TechX stage, …
Tevalis Secures Major Investment from BGF
Growing Stronger: Tevalis' Journey of Success Over the last decade, we have stayed resilient and foc …
CERVE SECURES '3.5M SEED FUNDING TO REVOLUTIONISE THE GLOBAL FOOD SUPPLY CHAIN
London-based Cerve, a pioneering provider of infrastructure and API solutions for a digitised global …
Nando's spicy new ingredient? Data-driven demand forecasting with Predictive Insights
'The secret is out: Data-driven demand forecasting is Nando's spicy new ingredient''''' Introduction …
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    Media Contact: nicola.macdonald@montgomerygroup.com