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Seminar Programme

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Seminar Programme

Across three days and four key content streams, the HT360 programme brings together the sector’s most forward-thinking leaders to explore how technology, people, and culture combine to create the next era of hospitality performance. From AI to energy efficiency, recruitment to revenue, every session is built for decision-makers who want pragmatic insight and actionable frameworks.

At HT360, there is also the opportunity to get involved in Senior Leader Roundtables. These invite-only, peer-led discussions are tailored to your role and business priorities, whether that's operational scale, guest technology, loyalty, staff retention, or ROI.

VIEW SPEAKER LINE-UP FIND OUT MORE ABOUT ROUNDTABLES

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HT360 Hospitality Leaders Forum
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    As AI moves from back-office automation into direct guest interaction, the question is no longer what AI can do, but how it should sound, feel and behave. Georgia Lewis Anderson, one of the world’s le ...
    • Leadership
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    Sponsored by Sona. AI has been everywhere this year — yet many hospitality leaders still feel like they’re already behind. In this session, Sona Co-Founder & CTO Ben Dixon explains why 2026 is the yea ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In an era where new platforms, apps, and integrations launch almost daily, it’s tempting to believe that technology alone can transform a hospitality business. But as many operators know, even the mos ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • Hotelier
    HT360 Hospitality Leaders Forum
    Tech is no longer a support function for hotels; it’s central to operations, guest experience, and profitability. As this shift deepens, a provocative question arises: could the next generation of Gen ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    Scaling a hospitality brand from a handful of sites to a national presence is never just an operational journey: it’s an emotional and cultural transformation. This CPO-focused session lifts the lid o ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In this keynote address, the Chair of the Hospitality Sector Council sets out the Council’s strategic priorities for strengthening the long-term resilience and competitiveness of UK hospitality. As a ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    The Hospitality Sector Council, a joint industry–government advisory body, unites leading operators, suppliers and policymakers to strengthen the long-term resilience, productivity and digital capabil ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Networking
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    Join us at the HT360 bar for drinks to celebrate the launch of the Hospitality Sector Council’s new Hospitality Innovation Lab, an initiative uniting operators and innovators to identify and trial bol ...
HT360 Tech Talks Theatre
    • Leadership
    • Case study
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    Join Harry Ridley, Head of Technology at Levy UK + Ireland, as he unveils how frictionless technology is transforming the live events and hospitality experience. From walk-out solutions and NFC orderi ...
    • Leadership
    • Case study
    • CEO/ CFO
    HT360 Tech Talks Theatre
    Sponsored by Sunday. Join Sunday to explore how full-service restaurants can seamlessly implement technology that enhances both operations and guest experience. This session will break down how integr ...
    • Case study
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    Sponsored by Cerve. The hospitality sector is entering a new era where unlocking hidden value requires combining Artificial Intelligence with true Data Intelligence—transforming fragmented, manual, an ...
    • Case study
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Tech Talks Theatre
    Sponsored by Table Minder. In this case study, Table Minder shows how guests can confidently secure a seat or table position while ordering in busy, waiterless environments. Using a simple timed ballo ...
    • Leadership
    • Case study
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    In the fast paced, time sensitive and bustling airport environment, what do operators need to consider and enhance to ensure the transition from the High St to the Airport? Tom James discussed this wi ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Growth in QSR rarely comes from a single initiative. Brands that keep moving forward usually run several bets simultaneous ...
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Data is one of hospitality’s most underused assets. This roundtable explores how leaders are unlocking real-time insights ...
HT360 Hospitality Leaders Forum
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Interview
    • Foodservice
    • CMO
    HT360 Hospitality Leaders Forum
    In this exclusive fireside chat, Alasdair Murdoch, CEO of Burger King UK, joins Mark Wingett, Group Editor of Propel, for a candid conversation on what it really takes to lead and grow a major hospita ...
    • Leadership
    • CEO/ CFO
    • Foodservice
    • Interview
    • CMO
    HT360 Hospitality Leaders Forum
    Gemma Glasson was brought into Wahaca from KPMG, to “get sh** done”. In this fireside chat, she shares how bringing consultancy discipline into a fast-moving hospitality environment helped sharpen the ...
    • Leadership
    • CPO/ HR
    • CIO/COO/CTO
    • Presentation
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    As robotics and AI redefine frontline service delivery, human labour is becoming increasingly scarce, strategically valuable and expensive. Drawing on his research, author Simone Puorto, one of hospit ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    AI in hospitality is shifting from tools that simply create to systems that can decide, act, and optimise in real time. This session explores how agentic AI is redefining what restaurants and hotels c ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    Data integration is now the single biggest barrier to digital progress in hospitality. With operators managing dozens of systems for POS, reservations, labour, inventory, CRM and more, the question is ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • Hotelier
    HT360 Hospitality Leaders Forum
    A session delivered in partnership with Boardwalk. Across hospitality, women remain underrepresented in the technical, digital and product roles shaping the sector’s next era of transformation. This p ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • Hotelier
    HT360 Hospitality Leaders Forum
    Buying hospitality tech is now part of every operator’s job, but many are still buying like it’s 2015. In this frank, practical session brought to you by the Ops Club community, senior operators and t ...
HT360 Tech Talks Theatre
    • Leadership
    • CIO/COO/CTO
    • Networking
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    Please note this event is taking place at the Sunborn London, and is for invited attendees only. Register your interest here. As part of its ongoing commitment to driving innovation in hospitality, Do ...
    • Leadership
    • Case study
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    Sponsored by Monotree. Why do so many digital transformations fail in hospitality? Because the people actually using the tech weren't invited to the table. In this session, Monotree CEO Gregers Knudse ...
    • Leadership
    • Case study
    • CIO/COO/CTO
    • Foodservice
    • CMO
    HT360 Tech Talks Theatre
    In this session, Nicole Goodwin, Marketing Director at Comptoir Group & founder of Marketing Toolbox Studio, shares how she helped connect every guest touchpoint by integrating Deliveroo with Como loy ...
    • Leadership
    • Case study
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • Hotelier
    HT360 Tech Talks Theatre
    A revealing case study of how a leading pub company has embraced technology to make significant long-term reductions in their energy consumption. This will explore the full process from establishing t ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. As hospitality operations grow more complex, disconnected systems slow teams down and impact the guest experience. This ro ...
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Most loyalty programmes underperform not because the idea was wrong, but because the digital operations underneath weren't ...
HT360 Hospitality Leaders Forum
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    Commercial kitchens are one of hospitality’s biggest energy drains, and one of its biggest opportunities. While electrification is often presented as the end goal, it can be costly and complex to impl ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • Hotelier
    HT360 Hospitality Leaders Forum
    Technology promises speed, data and control, but in hospitality, experience still lives and dies by human interaction. As some operators strip back screens and automation in favour of simpler, more pe ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Hospitality Leaders Forum
    Join a live recording of the Hoteliers’ Voice podcast, exploring how hospitality spaces are being reshaped and reframed as a result of technology, digitalisation and staffing challenges to elevate gue ...
    • Leadership
    • Panel session
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    AI-driven forecasting promises to revolutionise margin protection, demand planning, and operational efficiency across the multi-site hospitality enterprise. This session moves past the vendor hype to ...
    • Leadership
    • CPO/ HR
    • Panel session
    • CEO/ CFO
    • Foodservice
    HT360 Hospitality Leaders Forum
    In a sector where talent is tight and expectations are rising, the organisations winning today are those using data not just to measure performance, but to shape culture, strengthen teams and guide sm ...
HT360 Tech Talks Theatre
    • Leadership
    • Case study
    • CPO/ HR
    • CEO/ CFO
    • Foodservice
    • Hotelier
    HT360 Tech Talks Theatre
    A dive into how New World Trading Company shook up their recruitment. Discussing removing bias the importance of cultural alignment and the power of passive candidates, human touch ATS and how to redu ...
    • Case study
    • Leadership
    • CEO/ CFO
    • Foodservice
    HT360 Tech Talks Theatre
    In hospitality, the relationship with a guest is formed through interactions, sometimes in places operators rarely think about. One of those moments is the simple act of logging into WiFi. In this ses ...
    • Case study
    • Leadership
    • CEO/ CFO
    • CMO
    • Hotelier
    HT360 Tech Talks Theatre
    Wallet-based room keys are fast becoming a measurable driver of guest convenience, operational efficiency and brand loyalty. In this session, we’ll speak with a hotel operator and technology provider ...
    • Leadership
    • Case study
    • CPO/ HR
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    • CMO
    • Hotelier
    HT360 Tech Talks Theatre
    Where are the most promising places to open, invest or grow in UK hospitality in 2026 and beyond? Drawing on card spending insights from over 10 million consumers, Mark Bentley from HDI reveals what’s ...
    • Leadership
    • Case study
    • CIO/COO/CTO
    • CEO/ CFO
    • Hotelier
    HT360 Tech Talks Theatre
    Discover how Resident Hotels partnered with Hospitality Technology Advisory to modernise their technology stack while keeping reputation and heartfelt hospitality at the core. This session explores ho ...
HT360 Roundtables
    • Roundtable
    • Leadership
    • CEO/ CFO
    • Foodservice
    • CMO
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Most operators know loyalty is worth doing. The harder question is what comes after launch. When the early spike settles, ...
    • Roundtable
    • Leadership
    • CIO/COO/CTO
    • CEO/ CFO
    • Foodservice
    HT360 Roundtables
    Find out more about these invite only sessions and apply to secure your spot. Forget self-driving cars; the next revolution is the self-driving restaurant. In this roundtable, we'll explore how artifi ...

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