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HOSPITALITY INNOVATION LAB

Trial Phase Launch

In collaboration with Hospitality Tech360

Join us onstage at the Hospitality Leaders Forum as we mark the official start of the trial phase, which brings together operators, suppliers and policymakers to test practical solutions to shared operational challenges.

Monday 30 March 2026 | Excel London

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What is the Hospitality Innovation Lab?

Developed by the Hospitality Sector Council in partnership with corporate innovation leader L Marks, and the Department for Business & Trade (DBT), the Hospitality Innovation Lab is the first of a sector-wide programme designed to identify and trial bold new technology solutions that can boost productivity, empower teams and support long-term resilience across the hospitality sector.  

The programme connects major operators, including Burger King UK, Punch Pubs, Bill’s Restaurant, Prezzo Italian, Azzurri Group, Beckford Group and Lincoln Green, with global startups, scaleups, and innovators at the forefront of technology to pilot practical solutions with real-world challenges facing hospitality businesses. Building on the digital and operational advances already reshaping the sector, the programme focuses on improving productivity, enabling teams to work more effectively and supporting sustainable business growth. 

The aim is to create a structured pathway for innovation that supports operators while giving emerging technology providers the opportunity to test, refine and scale their solutions in live hospitality environments. 

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Discover Scalable Tech

Explore pilot-ready solutions designed to boost productivity and empower your teams.

Network With Industry Leaders

Connect with operators, innovators, and decision-makers shaping hospitality's future.

Gain Competitive Edge

Be first to see breakthrough technologies before they hit the mainstream market.

Shape Tomorrow

Participate in building a more resilient, innovative hospitality sector together.

Why the Industry Needs This Now

“Hospitality Tech360 is about creating meaningful connections between operators and the technology shaping the future of the sector. Hosting the trial phase launch of the Hospitality Innovation Lab gives the industry a front-row seat to the ideas and solutions that could make a real difference to productivity and team empowerment in the years ahead. We’re delighted to be working with the Hospitality Sector Council to provide a live platform for this important initiative.” 

 

Matt Hodgins, Project Director at Hospitality Tech360

“The Hospitality Innovation Lab is about turning ideas into action. By bringing operators and technology providers together in a live environment, we can properly test what works, learn quickly and focus on solutions that genuinely support teams and improve how hospitality businesses operate. Launching the trial phase at Hospitality Tech360 allows us to share that ambition with the wider industry from day one.” 

 

Jane O’Riordan, Chair of Caravan Restaurants and Chair of the HSC Innovation Working Group

WHAT TO EXPECT AT HT360?

Join us onstage at the Hospitality Leaders Forum as we mark the official start of the trial phase.

🎤 Live Announcement Onstage

Join us 30 March at Excel London as Jane O’Riordan announces the technology providers selected for the trial phase live on the HT360 Hospitality Leaders Forum stage.

🌐 Meet the Tech Providers

Following the on-stage launch, visitors will be able to meet the participating technology providers within a dedicated co-branded feature area on the show floor.

🍸 Networking & Drinks

The launch will also be marked with a drinks reception hosted at the event, bringing together operators, suppliers and stakeholders involved in the Innovation Lab. 

Featured Speaker: Jane O'Riordan

Jane O'Riordan Chair of Caravan

 

Chair of Caravan Restaurants and Chair of the HSC Innovation Working Group

With decades of experience at Nando's, Pizza Express, and more, Jane brings unparalleled expertise to the hospitality sector. At HT360, she'll announce the Tech Innovation Lab Trial Phase Launch on the Hospitality Leaders Forum stage.

Don't Miss the Hospitality Innovation Lab Trial Phase Launch

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