The Team Marketing journey began in 2020, with a WhatsApp group set up during the pandemic, giving hospitality marketers somewhere to connect, share ideas and ask questions that they couldn’t ask anyw
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Revolut trialled a facial recognition checkout system at three Kiss the Hippo cafés in London from 24–26 September, allowing participating customers to pay without using a phone or wallet. The system,
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For more than 60 years, Subway has been built around customisation: every meal made to order exactly the guest's way. Blueprint extends that customisation beyond the food to the rest of the experience
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The 164-room hotel replaced its previous network infrastructure with HPE switches and wireless access points, including an access point in every guest room. Put simply, the switches connect devices to
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Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, and explain what motivated you to take part? 1Huddle is a talent identification platform that uses AI-
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Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, and explain what motivated you to take part? At ADECI, we specialise in forecasting for the hospitalit
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Can you introduce your business and the solution you brought into the Hospitality Innovation Lab, and explain what motivated you to take part? Promote Reviews is a platform that enables everyday custo
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Launched in October 2025, the Hospitality Innovation Lab is a first-of-its-kind public-private partnership designed to accelerate innovation across the sector. By connecting high-potential hospitality
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The new version is designed to move Guest WiFi beyond connectivity and data capture, turning it into an active tool for driving visits, increasing spend and encouraging guests to come back more often.
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